01 / Feeds
Feeds break quietly
A password rotates. A property gets renamed. An export stops on a Tuesday. Nobody finds out until the investor pack is due on Friday.
Freshness has to be watched
The portfolio foundation
Your portfolio's data. A clearer foundation.
CREx OS brings property information, reporting definitions and investment context together beneath CREx Intelligence. Start with the sources, periods and responsibilities that make the owner's portfolio view useful.
Product tour
See the reporting environment.
View the CREx OS overview, then discuss source coverage and reporting requirements for your portfolio.
The platform / Explore the modules
ValuationsCapital
Discuss the valuation bases, methods, assumptions and source records your team needs to review. Confirm how approved values, ownership interests and reporting periods should be represented.
See the valuation reviewLoans and covenantsCapital
Start with the loan documents, balances, rates, maturity dates and covenant definitions. Agree which calculations and review steps are available. These examples do not establish automatic loan-maturity or rate-cap alerts.
See the loan reviewComps and pricingCapital
Review comparable evidence alongside the property, unit type, source and observation date. Confirm available datasets, access rights and the analysis included in your scope.
See the comp reviewMultifamily analyticsAnalytics
Discuss occupancy, leasing, collections and operating trends across the properties with available data. Confirm the source periods, metric definitions and comparison basis.
See the leasing and rent-roll reviewCommercial analyticsAnalytics
Review lease schedules, expirations, collections and tenant concentration using the lease information your team can provide. Confirm the measures and views available for your portfolio.
See portfolio monitoringFinancial reportingAnalytics
Define the financial statements, reporting chart, periods and accounting basis your team needs. Agree how actuals, budget and prior-period comparisons should be presented.
See the performance reviewForecastPlanning
Bring the closed actuals, approved budget and assumptions your team uses for forecasting. Confirm the forecast preparation, scenario review and approval steps included.
See the business plan reviewFeeds and data trustGovernance
CREx OS brings agreed property-manager data into a common portfolio reporting foundation. Source coverage, access, account mapping and refresh cadence are defined for your portfolio. Missing inputs and review responsibilities are part of that discussion.
See how manager feeds workInsightsAnalytics
Use recurring owner questions to define a useful review: NOI against budget, occupancy against target or upcoming lease expirations. Confirm the available inputs and how findings will be reviewed.
See the morning reviewQuarterly closeGovernance
Agree who reviews each reporting area, what approval means and how restatements should be handled.
See investor-grade reportingAI assistant connectorAI
Discuss how your approved AI environment can use CREx Intelligence above the OS foundation. Confirm connector availability, permissions, supported records and source references before enabling access.
See CREx IntelligenceValuations
Northbank portfolio · Q3 2026 · As-is basis
PropertyInvestmentFund
Portfolio value, as-is$68.4M4 properties, including draft mark
Fund I at share$59.3MJuniper Plaza held at 50%
QC status3 of 4approved, 1 draft
| Property | Method | As-is value | Cap rate | LTV | QC |
|---|---|---|---|---|---|
| Alder House | Direct Cap | $24.6M | 5.40% | 57.7% | Approved |
| Elm Court | Direct Cap | $11.2M | 6.25% | 58.0% | Approved |
| Juniper Plaza | DCF | $18.3M | 6.15% | 53.3% | Approved |
| Willow Park | Internal mark | $14.3M | 6.40% | Pending | Draft |
LTV uses the approved value. Willow Park's Q3 mark is still in review.
Loans and covenants
Northbank portfolio · 5 loans · 4 properties
All loansMaturingCovenants
Outstanding balance$39.2M1 floating, 4 fixed
Weighted average rate5.96%all-in
Next maturitySep 2027Juniper Plaza senior and mezz mature
| Loan | Rate | Balance | Maturity | Covenant test |
|---|---|---|---|---|
| Alder House · Agency | 4.95% fixed | $14.2M | Jul 2032 | DSCR 1.62x Pass |
| Elm Court · Bank | 5.35% fixed | $6.5M | Aug 2033 | DSCR 1.48x Pass |
| Juniper Plaza · Senior | SOFR + 250 | $8.0M | Sep 2027 | DSCR 1.28x Watch |
| Juniper Plaza · Mezz | 11.50% IO | $1.75M | Sep 2027 | None |
| Willow Park · Senior | 6.15% fixed | $8.75M | Mar 2030 | LTV Waiting on value |
Juniper Plaza tested 1.28x against a 1.25x minimum for Q3.
Comps
Alder House · Multifamily · 3-mile radius
Property compsUnit compsPricing Lab
Comp set4 properties1,122 units
Simple comp average$1,803+3.5% vs Alder House
2 BR in-place vs market−6.3%$1,980 vs $2,113
| Property | Class | Units | Occupancy | Avg asking | vs subject |
|---|---|---|---|---|---|
| Riverside Commons | A | 312 | 94.8% | $1,905 | +9.4% |
| Halvorsen Flats | B+ | 264 | 95.5% | $1,780 | +2.2% |
| Quarry Point | B | 288 | 97.2% | $1,655 | −5.0% |
| Linden Station | A− | 258 | 90.6% | $1,872 | +7.5% |
| Alder House (subject) | B+ | 240 | 94.6% | $1,742 | Subject |
Each asking rent is logged with its source and survey date.
Reforecast
Alder House · 9 + 3 · Approved FY2026 budget
NOIRevenueExpenses
Budget NOI, full year$1.310Mapproved Jan 2026
Reforecast NOI$1.269M9 months actual, 3 forecast
Variance−$41K−3.1%, 2 drivers
| Variance driver | Full-year impact | Tag |
|---|---|---|
| Other income below plan | −$23K | Permanent |
| Turn costs ahead of plan | −$18K | Cost assumption |
Data Trust
Northbank portfolio · 2 managers · 4 properties
FeedsCOA mapping
84
HealthyTrust score out of 100Sources up to date3 / 4within refresh cadence
Sources overdue1Manager B · Willow Park
Unmapped COA lines12of 1,140 · Alder House
Rent rolls checked4 / 4unit counts and SF unchanged
- Willow Park September pack outstandingManager B · requested Oct 6CREx team chasing
- 12 expense lines unmapped at Alder HouseManager A · new GL codes in SeptemberMapping review
AI assistant
Connected to CREx OS through MCP
Northbank portfolio
Which loans need attention before year-end?
Juniper Plaza's senior loan. Q3 DSCR tested at 1.28x against a 1.25x minimum, and both Juniper loans mature in September 2027.
Willow Park's Q3 LTV test is waiting on an approved value. The Q3 valuation is still a draft.
Covenant test · Q3 2026Juniper Plaza T-12 · approvedValuation · Q3 draft
Draft the Q3 covenant note for the Juniper Plaza lender.
Draft ready for your review. It uses the approved Q3 T-12 and the covenant test run on October 9. Nothing goes to the lender until you approve it.
Draft · Juniper Plaza Q3 lender note
The problem
Multi-PM estates.
Wrong numbers. Late packs.
A connected system can still receive late or inconsistent inputs. Source changes, account-mapping questions and unresolved exceptions need clear ownership before reporting is accepted.
02 / Mapping
Every operator codes it differently
New GL accounts and changes in coding can make portfolio comparisons difficult. Review how each manager maps to the owner reporting chart and who approves a change.
COA drift is the silent killer
03 / Exceptions
Flags without owners
Validation flags a negative recoverable area. Then what? Somebody has to call the property manager and get it corrected at the source.
Unworked queues become late packs
If you are evaluating CRE portfolio software for third-party PMs, test the source and exception process in a demo. Review the investor-reporting requirements and PM data resources alongside the proposal.
The product path
Feeds, mapping and close review.
Start with available PM sources, agree account mappings and review the evidence before a close package is accepted.
| Step | Common challenge | Points to confirm with CREx |
|---|---|---|
| PM sources | Access, periods and formats vary by manager. | Confirm supported sources, permissions and refresh cadence with CREx. |
| COA and rent rolls | Account codes and report layouts need reconciliation. | Agree mappings, validation rules and responsibility for unresolved items. |
| Ownership context | Ownership, debt and valuation assumptions may come from separate records. | Identify the approved inputs and calculations needed for the owner view. |
| Close review | A reporting package needs clear acceptance and restatement rules. | Confirm reviewers, approval scope and the record retained for each reporting period. |
01 / Mapping
Your chart of accounts. Their data.
- Agree GL mappings for the sources in scope
- Document proposed synonyms, splits and reclasses
- Review mappings against your accounting policies
- Agree how unmapped lines are shown and assigned for review
02 / Sign-off
Agree checks before reporting
- Define the required approval level
- Name an owner for each open review item
- Agree how a reopened review is handled
- Confirm the records needed for audit and reporting
How OS is delivered
Agentic AM is OS delivery.
CREx OS provides the portfolio data and reporting foundation. Agentic Asset Management is how OS is delivered. Eligible accounts work with a named CREx operator, with shared capacity, coverage and responsibilities defined in the customer agreement.
These areas help frame the delivery discussion. Inclusion, cadence, supported inputs and review duties are confirmed for your account.
Financial review
Discuss trial-balance and P&L review against your reporting chart and policies.
Portfolio monitoring
Agree the operating measures, source periods and portfolio review cadence.
Lease monitoring
Identify the lease dates and terms that need review, using available documents.
Loan covenant monitoring
Confirm loan terms, financial inputs and any covenant calculations included in scope.
Ownership structures
Define the ownership structures, vehicles and JV interests needed for reporting.
Forecast
Discuss the actuals, budget and assumptions needed for forecast preparation.
Performance
Agree the performance measures and commentary your team needs to review.
The full definition
How the data, AI agents, the CREx team and the process run together inside your portfolio.
Read about Agentic Asset ManagementCoverage
Discuss coverage for your asset classes.
Discuss the measures and reporting needs for each asset class. Available coverage, source access and implementation work are confirmed before rollout.
Multifamily
Garden to BTR
- Rent roll analytics
- Collections and delinquency
- Occupancy and leasing velocity
- Budget versus actual with commentary
- Renewal and tradeout analysis
Commercial
Office, industrial, retail, mixed-use
- Tenant and lease roll-ups
- Recoveries and escalations
- Critical date calendars
- Vacancy and stack plans
- Owner reporting packs
Debt
Loan books and lender packs
- Covenant testing
- DSCR and LTV watches
- Maturity calendars
- Watchlists
Proof
Review the evidence.
Agree the controls.
Review the applicable security documentation, access roles, data boundaries and approval responsibilities before rollout. A public page is not a substitute for that review.
Before rollout
- Source access
- Reporting definitions
- Review responsibilities
- Available workflows
- Security documentation
- Service coverage
Can we trace the proposed output to its sources, periods and reviewer decisions?
Evaluation question for your demo
Use a tailored demo and the applicable documentation to confirm the controls and reporting process for your portfolio.
View our Trust Center
Reporting requirementsReview NCREIF data requirementsDiscuss the applicable property, valuation, operating and return fields. Confirm classification, calculation and submission requirements for the reporting scope.See the NCREIF data point map
AI on governed data
Your portfolio context.
Your approved AI.
CREx Intelligence brings investment context above the OS data foundation. Discuss the AI environment, connector scope, permissions and source references your team needs.
MCP
AI connectivity
Confirm the supported tools and access boundaries for your approved AI environment.
Claude · Copilot · ChatGPT
Grounded
Review the source references
Ask how each output identifies the supporting record and reporting period, and how missing evidence is shown.
Review before reliance
Skills
CRE review context
Discuss the real estate tasks, context and review guidance available for your team.
Runs on your governed record
Harnesses
Scope the work with your team
Identify the property, investment and fund responsibilities a proposed workflow must support. Confirm enabled execution and review steps before use.
How we compare
What you are actually
choosing between.
Compare the complete scope: sources, reporting, review responsibilities and the ongoing work. If you are considering hiring another analyst, compare the role you need with the platform and delivery scope offered.
| Capability | CREx OS | Hiring another analyst | BI / template tools | Other portfolio data platforms |
|---|---|---|---|---|
| PM sources | Sources, access and cadence agreed in scope | Define source-access and preparation duties | Confirm ingestion and source-maintenance work | Confirm the licensed connector and service scope |
| Data review | Validation and exception responsibilities agreed | Define review standards and escalation duties | Confirm data-quality and source-review controls | Confirm validation, exception ownership and coverage |
| Reporting and close | Required views and review steps agreed | Define preparation and reviewer responsibilities | Confirm report development and maintenance | Confirm reporting, approvals and restatement behavior |
| Asset classes | Confirm available measures for each asset class | Assess relevant portfolio experience | Confirm the model and input coverage | Confirm available modules and source coverage |
| Agentic AM delivery | Eligible support, shared capacity and coverage defined in the agreement | Hiring and management responsibilities remain with you | Ask what delivery support is included | Ask what delivery support is included |
| Month-end responsibility | A named CREx operator and your team agree the division of work | Define the new role and existing reviewer duties | Agree who prepares and accepts outputs | Agree who prepares and accepts outputs |
For software peers (not PMS vendors), see the CRE asset management software buyer's guide and head-to-heads vs symmetRE, Pereview, REBA, RevolutionRE, NavigatorCRE and Datex.
06 / Explore the reports
A closer look at
the reporting foundation.
These analytics examples cover property operations and financial reporting. Use a tailored demo to discuss which views, sources and outputs fit your portfolio.
Property Manager Flash Report
A starting point for reviewing a property’s operating measures.
Open report exampleBox Score Report
A starting point for reviewing leasing and resident movement.
Open report exampleCollections and Receivables
A starting point for reviewing outstanding balances and collection trends.
Open report exampleCash Flow
A starting point for reviewing cash movement and the reporting basis.
Open report exampleBalance Sheet
A starting point for reviewing the property’s financial position.
Open report exampleIncome Statement
A starting point for reviewing income, expenses and operating performance.
Open report exampleExamples open on Power BI in a new tab. Discuss the report, source coverage and access requirements for your portfolio.
Plan scope
Choose the starting point.
Agree the scope together.
Start with customer-provided files or discuss automated PM feeds for the wider portfolio. We confirm the applicable plan, available scope and service coverage with your team.
Starter
Up to three properties, without automated PM feeds. Enabled by our CREx Intelligence AI uploader.
Work with customer-provided Excel, CSV, PDF and Word documents within supported limits. Includes CREx OS access and workflow creation, with CREx Intelligence use within the limits stated in your plan terms. Self-service setup and email support.
OS + Intelligence
For the wider portfolio, with PM feeds and working users agreed in scope. OS includes the data and reporting foundation; Intelligence adds the asset-management work layer above it.
Authorized OS report-only viewers are included. Customer configuration follows the agreed scope. Eligible accounts receive Agentic AM delivery support with shared capacity and coverage defined in the customer agreement.
Your customer-owned AI subscription is separate.